“Denton Family Dentistry” Usability Testing

Current Information Architecture

We decided as a group that the first thing we should do was test the current information architecture of the website. We created a TreeJack test through Optimal Workshop. We had a total of 8 participants a 0 testers abandones. The average completion time of the survey was 1 minute and 34 seconds. The following pie charts are the results from the testing .   

Results of testing for the New Information Architecture

Once we rearranged our Information Architecture we created another TreeJack with Optimal Workshop and tested it. We had a total of 19 participants. It took an average of 1 minute and 40 seconds for the user to complete the survey. Below are pie charts of all our testing results 

Original Website Testing

Task 1: Find accessibility mode 

Task 2: Make an appointment 

Task 3: Register yourself as a new patient 

Task 4: Get information about child services  

Task 5: Get information about the Staff

Task 6 : Find reviews

Task 7: Find services provided by the dentistry

Task: 8 Locate Social media handles

Mobile Prototype 1 Testing

Task 1: find accessibility mode.

Task: 2: Make an appointment 

Task 3: Register yourself as a new patient

Task 4: Get information about child services

Task 5: Get information about the Staff

Task 6: Find reviews 

Task 7: Find services provided by the dentistry

Task 8: Locate social media handles 

Web Prototype 1 Testing

Task 1: Find accessibility mode.

Task: 2: Make an appointment 

Task 3: Register yourself as a new patient

Task 4: Get information about child services

Task 5: Get information about the Staff

Task 6: Find reviews 

Task 7: Find services provided by the dentistry

Task 8: Locate social media handles